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'It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.'
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IBM Pilots 'Augmented Reality' Instore Shopping

Bottom Line: IBM is piloting an 'augmented reality' app that goes a giant step further than QR codes or barcode scanners, enabling shoppers to use their smartphones to search instore for products and ingredients that match their precise requirements.


The future of instore shopping could be shaped by new IBM technology similar to Google's 'Goggles' eyeglasses. The new app, currently on test with several large but unnamed US retailers, enables consumers to specify their precise shopping needs prior to leaving home. For example, what they want in terms of product ingredients: eg more whole grains or less or no gluten or lactose. The app also enables shoppers to indicate that ...

[Estimated timeframe: Q3 2012 onward]

... they want biodegradable packaging, or nominate the ingredients or products they want to assemble for a meal. 

Explains IBM's John Kennedy, VP-corporate marketing: "You specify the things you're interested in, and then using your device and the video camera on the device, as you scan the product the app will recognize it and superimpose the information you're looking for on the product itself. Therefore, it brings more information to bear on the decision."

Kennedy says that the app, developed by IBM researchers in Israel, "marries the wealth of information on the web so the shopping experience becomes more informative and personal to help [shoppers] make better decisions."

But perhaps most significantly, according to Kennedy, the technology also "opens questions about what can happen in the relationship between the retailer and shopper and ultimately the [brand] marketer."

He declined to say which retailers are testing the app or when it might become widely available.

Factual data only is sourced from the original attributed article. The data is then enhanced by additional research and comment.

Email this article Source: AdAge.com
MT article URL: http://www.marketingtomorrow.com/article.aspx?id=5865



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